April 20, 2018
We love seeing our JAN-PRO franchise owners succeed. Sometimes, the simplest advice can be the most important to follow. We’ve come up with three things every franchisee should do to make sure your business is the best it can be. If you keep these suggestions in mind, you can improve your franchise.
Many franchisees join JAN-PRO ready to improve their management skills. That’s great for us because we love training franchise owners in this area. We recognize that great managers can make all the difference in the work a team produces. Building up your staff members on a regular basis shows how much you value them.
Providing a friendly, but professional work environment is key to satisfying your employees. We like to say that at JAN-PRO, we are a family. Sharing that with your employees creates a great work environment. When your staff members are happy with where they work, you will retain quality employees. Even better, when you’re a stand-out manager, you get to have an impact on their lives.
Your customers will be happier with your work when you communicate with them regularly. We recommend having a face-to-face meeting with all of your customers at least once a month. Your customers will know how much you appreciate working with them. You will also get a better sense of their cleaning needs so your franchise can offer a customized clean every time. When you communicate with your clients, you built rapport with them. These positive working relationships are important to us at JAN-PRO, and we know our good reputation starts with your impressive communication skills!
Our customers come back because of our JAN-PRO process. Our clients know we are reliable and trustworthy. That’s thanks to you and your commitment to excellence. When you do your best at every job, you show off the JAN-PRO difference. Each cleaning is an opportunity to impress your customers. Take advantage of that and make sure they always know there’s a reason they keep bringing you back.
These are three things that every franchise owner should practice. We are confident that by trying these tips, you will be able to improve your franchise. Do you have any suggestions for your fellow franchisees?